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Title, length, color Rating, customer Service Recovery - Providing great customer service and having the ability to retain customers require consistency in delivering the anticipated services. Customer service encompasses having the ability to provide a service or product to customers by means in which it was promised. However, there are times when unforeseen circumstances may.
( Enterprise Applications, n.d). Supply chain management and customer relationship management are some of the technologies used by firms to accomplish the aforementioned functions. tags: Information Technology, Customer Service : 10 Works Cited 1785 words (5.1 pages powerful Essays preview. Importance of Customer Service - Importance of Customer Service Introduction Todays organizations fail to.
Providing quality customer service means meeting the material as well as the emotional needs of a customer before, during and after the initial purchase or contact and having sufficient processes in place where the same level of service is provided consistently. tags: Customer Service 1107 words (3.2 pages strong Essays preview, manage Quality Customer.
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