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Whether it being residential (i.e. Friends at home) or business (i.e. Ranging from a secretary, to call centres, to businesses online). BT has a wide range of customers however essentially as nowadays the majority of the population will service have use of a tele BTs customers are possibly everyone Customer service will be extremely important to.
Free sample essay on Customer Service : Customer care is the care, service and attention that a company shows to their customers. Customer service has become extremely important in BT because they believe over the last decade organisations that rely on a standard of service, which encourages their customers to come back is of the.
Slogans like customer is king, customer is always right and customer comes first is customer care at its extreme. However the essence of customer care is that if the service, assistance and attention shown to the customer are second to none then that company will have the upper hand in competing in business. We can.