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Good customer care is about understanding and meeting customers needs and expectations. The objective should be to win and keep customers. Customers can be classed as internal or external. External customers include consumers or businesses who buy goods and services as well as suppliers to the firm such as agencies and lenders. Internal customers include.
Home Essays Good Customer Service, only available on StudyMode, open Document. Save to my library, please sign up to read full document. Good Customer Service, good customer service is all about bringing customers back. Due to intangibility, the customers cant feel the service, and thus causes lack of confidence of customers to the services. Therefore.
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